Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 15, 2025

Introduction

LPSR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property inspection and management services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Property details and inspection requirements
  • Payment information
  • Communication preferences

Automatically Collected Information

When you use our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your consent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our property inspection services
  • Process payments and manage accounts
  • Send important updates and notifications
  • Improve our services and develop new features
  • Comply with legal obligations
  • Protect against fraud and security threats

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@lpsr.co.uk

Phone: +44 (0) 20 1234 5678

Address: LPSR Headquarters, 123 Property Street, London, SW1A 1AA, United Kingdom